AI Interviews Coaching for User Research

Coaching for the calls your roadmap depends on.

Verafair coaches people with limited research background through every user research call, catching what derails an interview before it costs you the wrong build or a missed opportunity. We're putting the finishing touches on it, join the waitlist to be first in.

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Discovery interview · 34 min72/100

Transcript

Participant · 04:02I check a few different apps for my balances.
Moderator · 04:12Wouldn't it be great if you could just see all your account balances in one dashboard?Leading question
Participant · 04:19Sure, I guess. That'd be nice.

Your report

Top priority

Stop pitching the dashboard mid-call. Ask what they do today before naming the idea.

HighLeading question

Instead try

“Walk me through the last time you needed to check your account balances. What did you do?”

What are the benefits

What a poor research call really costs you

01

Fewer roadmap bets built on false signal.

Every “validated” need traces back to an actual quote, not a compliant yes, so build decisions rest on real demand, not politeness.

42%

of startups fail because they built something nobody needed.

CB Insights, startup post-mortem analysis
02

Insights that survive the boardroom.

A finding is easier to defend when the call behind it already passed a quality bar. Less time re-litigating whether the data is real, more time acting on it.

38%

of leaders say they have high confidence in their own customer insights.

KPMG / Forrester, 2,165 data & analytics decision-makers
03

Skill-building with zero added headcount or hours.

Every call your team already runs becomes the training session. No research bottleneck, no extra meeting, no waiting on a coach's calendar.

21%

of employees strongly agree they got meaningful feedback in the last week.

Gallup, State of the American Workplace
04

You don't leave insight on the table.

A missed follow-up isn't a hypothetical. It's the deeper story that was right there and never got asked for. Verafair shows you exactly where it happened.

43:57

is the talk-to-listen ratio on top-performing discovery calls. Most reps still talk 60% of the time.

Gong, analysis of sales call recordings
How it works

Three steps to a better next call.

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No research plan or discussion guide needed.

AI scores it against the rubric

The same moves a senior researcher would check for.

72

Get your report and recommendations

Top priority action, coverage check, quoted fixes.

Proof, not promises

See it on real moments, not a rule

Illustrative examples, not real customer transcripts. Every finding quotes the exact line, says what it cost, and gives you the words to use next time.

High⚠ Leading question

Leading question

Wouldn't it be great if you could just see all your account balances in one dashboard?
04:12, Moderator
Instead try“Walk me through the last time you needed to check your account balances. What did you do?”
Who it's for

Built for whoever is on the call.

Product managers

Catch false signal before it becomes a roadmap bet.

Founders

Coaching on every early customer call, not just the recorded ones.

Designers

Turn usability sessions into evidence, not just a gut feeling.

Junior researchers

Senior-level coaching without waiting on someone's calendar.

Sales

Probe objections instead of pitching past them.

Marketers

Catch the exact words customers use, before the next campaign.

Your next call is the best practice you'll get.

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FAQ

Questions, answered.

No: it's built for people who don't. Every finding explains why it matters in plain language, not research jargon.